Terms & Conditions

Welcome to Mine Gifts & Monograms. We update our website on a daily basis, so please be sure to visit our website and keep up with our exciting new merchandise!

 

Orders

Please allow one week for the items to be monogrammed. We value our customers and try to accommodate to your needs, so if you need an item sooner, please contact us and we will try to work with you.

 

During the holidays and graduation, orders may take up to two weeks to be monogrammed. Again, please notify us if you need an item sooner and we will try to accommodate you (expedited shipping charge will apply).

 

                                                                   

Shipping

Please refer to the following shipping rates for orders placed in the United States. Once an order is processed and shipped, you will receive a confirmation e-mail with a shipment tracking information for your reference.

 

Purchase Amount

USPS or UPS Ground Shipping

Under $25

$8.95

$25 - $50

$10.95

 $50 - $100

$12.95

$100 - $200

$14.95

Over $200

$16.95

 

- One-day, two-day, and expedited shipping is available upon request.

- An additional charge for larger items may be added to your order. You will be notified of this

   additional charge before we process your order.

 

 

Returns

We take great pride in the quality of our products. Please notify us of any damage upon receipt, and we will promptly arrange a replacement for you.

 

Merchandise in purchase condition may be returned or exchanged within two weeks of the shipment date. Please include a copy of your receipt with your return. Shipping and handling charges are non-refundable.

 

We cannot accept returns or exchanges on monogrammed, personalized, final sale items, and items damaged through normal wear or tear. We ask that you double check your order (spelling, sizing, color) before placing your order.

 

 

 

 

Please send all returns to :

 

Mine Gifts & Monograms

14086 Memorial Drive

Houston, TX 77079

 

 

For any other questions, please feel free to get in touch with us directly

Email : service@mineismine.com

 

 

Thank you for shopping at Mine Gifts & Monograms.

Loading...